About Us - IFX Networks

About Us

IFX Networks has 23 years of experience in the telecommunications market. Present in more than 17 countries in America, we are fully integrated into a regional structure powered by strong partnerships which allow us to provide worldwide solutions. We work under the concept of One-Stop-Shop, which facilitates the operation of our customers’ communications, providing a single point of contact for monitoring and management of service contracts, invoicing, account management and technical support.

Vision

Mission

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Background

Mission

We are a pioneering company in the design of information technology and communication solutions for all industry segments in America. We focus on being a strategic partner for our customers through the latest technology networks, with the highest quality services and supported by the most talented team members while contributing to social responsibility in each country.

Vision

To become the most innovative solutions integrator and telecommunications service provider with the largest coverage in America.

23

Years

in the Communications
market and IT

Meet IFX Networks

Integrated Management System Policy.

As a pioneer in the design, provision and management of information and communication technology solutions for North and South American market segments, IFX NETWORKS is committed to:

Providing quality services by meeting the corresponding requirements and necessary levels of information security.

Protecting data confidentiality, integrity, privacy, and availability.

Complying with regulatory, legal, and contractual requirements applicable to IFX.

Continuously improving the IMS by focusing on strategic business-boosting aspects such as quality, service management, information security and digital transformation.

Ensuring customer satisfaction

Managing risks that can hinder compliance with the organization’s mission and objectives.

SGI Objectives
(Integrated Management System)

To prepare staff by developing a customer service culture based on quality, service management and information security.

To provide solutions in accordance with customer agreements while maintaining data continuity, capacity, availability, and security requirements.

To improve customer experience by promoting a digital transformation philosophy with the help of IFX Networks’ technological tools.

To increase efficiency in emergency situations by defining action plans when facing threats or risks and establishing a proactive culture of prevention and improvement.

To increase customer satisfaction and recommendability

To continuously improve IMS suitability, adequacy, and effectiveness.

To increase the likelihood of critical business function continuity in case of operation interruptions.

IFX Solutions

MANAGED
CLOUD

MANAGED
NETWORK

MANAGED
SOLUTIONS

Develop your business plan and communications in the cloud storing information and corporate applications in the largest public and private cloud of Latin America.

Connect your Company, regardless of location, without altering your business continuity through highly efficient data transfer with high-speed internet.

Maximize security of your corporate content and rely on an extensive spectrum of professional services and data backup for your business applications.

Coverage

We are a multinational company, leader in providing managed services (MSP) present in all Latin America, providing the largest network of connectivity and infrastructure of localized cloud.

We focus on helping you consolidate your brand through a robust regional structure to become your strategic business partner locally and regionally. Our large coverage allows us to provide the best customized solutions in more than 17 countries.

Our 19 datacenters are strategically located in the region, which allows us to provide wider coverage for our customers, reduce costs and keep information safe.

0

Countries in America

0

Datacenter

strategically located
in the region

Terms and conditions | Framework Contract IFX Colombia

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