IFX WATCHER

Allows you to have control of your company's entire infrastructure in a single centralized system, obtaining proactive identification of failures and errors in critical systems, ensuring the correct configuration of alarms and early warnings with constant network monitoring.

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Our Benefits

  • Early warnings

    Configure and customize the metrics of each of your systems, ensuring anticipation of possible performance and capacity problems.

  • Delegated Administration

    Concentrate your efforts on the growth of your company, from our support center we take care of the monitoring and management of alerts in the different platforms we support.

  • Customized management

    We adjust to your needs of management and attention of alerts, performing the support in the schedules that you require, or otherwise 7x24.

  • Retention of historical data

    It keeps the history of metrics, in order to find failures or errors that can be corrected in the future, all of them in the same centralized system.

  • Cost control

    Use the right tool for what you need. Don't spend extra money on tools with too many features that won't be used for your specific needs.

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Components

1.

Personalized dashboard

It is the configurable graphical interface that visually displays relevant information in a way that suits the needs of our customers.

2.

Customized reports

Allows you to generate detailed reports tailored to your IT environment. You can modify the data to be included in the report as well as the format in which it needs to be distributed (pdf, xls, etc).

3.

Intelligent Alerts

These are alerts configured to be based on different criteria such as the value of a metric, the status of a device or the occurrence of an error.

4.

Application monitoring

It is used to monitor the performance and availability of applications.

+ Managed Solutions

  • IFX PROFESSIONAL SERVICES

    Provide your company with specialized personnel in different IT areas, optimizing your processes and infrastructure, increasing the performance and quality of your operation, our IT professionals will be at your disposal to be your best ally in support and technical assistance. This group of experts plans, organizes and prioritizes all needs and requests in order to obtain the best result, guaranteeing the availability and integrity of IT resources.

  • IFX UCaaS

    We provide a unified communications service in the cloud that enables the delivery of traditional PBX features and adds intelligent collaboration environments.

  • IFX CONTACT CENTER

    Allows the creation of campaigns from where you can manage any type of contact with your customers (phone calls, chat, email, mobile applications) in a single point of care and from any web browser.

  • IFX WI-FI AS A SERVICE

    It provides you with the best wireless network, delivering all the virtues of enterprise Wi-Fi networks without incurring in operational difficulties, high investments and functional risks.