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Who are we at IFX?

At IFX Networks we have more than 25 years of experience in the B2B market with
B2B market with Information Technology and Communications solutions.
Communications.

We are in 18 countries in the Americas, fully integrated in a regional structure with strong alliances, which allow us to provide global solutions. We work under the One-Stop-Shop concept, providing the possibility of having a single point of contact for service contract management, billing, commercial attention and technical support.

We offer integral telecommunications solutions tailored to provide the best alternatives to companies and their needs.

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Vision

To become the leading Managed Service Provider (MSP) with the greatest expansion and innovation in the Americas by 2025.


Mission

We are a pioneer in the design, delivery and management of information and communications technology solutions for different market segments in the Americas. We aim to be a strategic ally for our clients, supported by state-of-the-art technology infrastructure, specialized services and a highly qualified and innovative team, contributing to social responsibility at a regional level.
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About IFX Networks

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Our Services

Integrated Management System Policy

As a pioneer in the design, delivery and management of information and communications technology solutions for different market segments in the Americas, at IFX NETWORKS we are committed to:

The provision of services with quality, meeting the requirements of the services and with the levels of information security.
The protection of confidentiality, integrity, privacy and availability of information.
Compliance with regulatory, legal and contractual requirements applicable to IFX.
Customer satisfaction.
Continuous improvement of the Integrated Management System, focused on the strategic aspects of quality, service management and information security.
The management of risks that may interfere with the fulfillment of the information security pillars, mission and objectives of the organization.
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Objectives of the Integrated Management System

  • Professionalizing teams

    Developing a customer service culture to perform activities with quality, service management and information security.

  • Comply with the delivery of solutions

    In accordance with the required levels of continuity, capacity, availability, and information security.

  • Comply with the delivery of solutions

    In accordance with the agreements established with clients and in line with the regulations of each country.

  • Increase customer satisfaction levels

    And the organization's recommendability.

  • Increasing efficiency

    emergency situations, defining actions in the face of threats or risks and establishing a proactive culture of prevention and improvement.

  • Continuous improvement of suitability

    The adequacy and effectiveness of the Integrated Management System.

  • Ensure the Confidentiality,

    Integrity, and Availability of critical business functions.